• Plan and prepare

    Before the disciplinary hearing, ensure you know the facts (as best you can). Know exactly what allegations have been raised and why.

    Be assertive

    If there are allegations that an employee has stolen, be assertive and do not be afraid to ask them, “did you steal?”

    Learn from your experience

    Take the time to review what and how you did each time and make a note of improvements required for the next time.

    Attention to detail

    Record as much as possible so your decisions are clearly evidenced.

    Clarity

    Provide as much detail in the allegations as possible and word them clearly so the employee knows exactly what allegations they are facing.

    Evaluate

    Evaluate whether suspension is necessary throughout the process. This should not be a “knee-jerk” reaction.

    Adjourn

    It is always advisable to adjourn the disciplinary hearing before confirming the outcome.

    Ask the employee to explain

    In response to any allegations, ask the employee explain to you what has happened in their own words.

    Update and inform

    If further allegations arise as a result of either the investigation or disciplinary hearings, remember to tell the employee and consider whether you need to carry out more investigation work or a further hearing.

    Be impartial

    Be seen as being impartial but do not try to make out you are on the employee’s side.

    Warn the employee

    The employee should be told what the possible outcome might be as a result of a disciplinary hearing.

    All the evidence must be available

    The employee should have copies of all the evidence you will rely on before the hearing starts. Have they been given the opportunity to provide their evidence?

    Employee handbook

    It is always worth re-checking the handbook before and during the disciplinary hearing. You should take a copy with you to the hearing.

    Take a step back and assess

    Sometimes matters can flow on without any real plans, assessing where you are and making a note of what needs to happen next is good practice.

    Separate

    Separate the appeal hearing and the disciplinary hearing. As the disciplinary officer, the decision needs to be your own.

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