Complaints procedure relating to debt collection and debt administration matters

Complaints procedure relating to debt collection and debt administration matters

We pride ourselves on our high quality service and take your concerns very seriously. However, there may be times when you feel our service has fallen below the standard you expect. If this is the case and you wish to make a complaint, we will do our best to try and resolve the issue.

 

The following is a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information.

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Graham Wallis Director

T: 01622 767488

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