• At Brachers, we’re doing everything we can to protect the health and wellbeing of our clients, communities and colleagues. Our priority remains to provide an exceptional service to you throughout the uncertainty of COVID-19 and Brexit.

    We’re providing a safe environment for our staff to work remotely and stay connected to each other, while ensuring any disruption for our clients is kept to a minimum. In some cases we have also extended our opening hours for vital services.

    Brexit

    In-line with the latest government guidance and potential travel disruptions as a result of Brexit, we are offering client meetings by telephone or digital conferencing, rather than face-to-face.

    At a time of uncertainty, we have been sharing useful articles and updates to help clients navigate through Brexit, with insight from our experts. Read our latest commentary on Brexit for more information.

    Please get in touch with your usual Brachers contact or call our head office on 01622 690691 if you have any questions regarding current meeting arrangements, or to book an appointment.

    COVID-19

    Clients have always been at the heart of our business, and it follows that the health and safety of our clients and staff is our priority.

    In line with government guidance, we have carried out a risk assessment to ensure our offices and work practices follow this. We are also constantly monitoring our health and safety processes to ensure our offices are COVID-secure.

    We have published COVID-19 guidance for businesses and advice for families and individuals which you may find helpful. Alternatively, please speak to your usual Brachers contact or call our head office on 01622 690691 and we’ll be happy to help you.

    Face-to-face client meetings

    The business is open as usual, however in line with government guidelines released on Monday 4 January 2021 we have closed our offices to the public and our legal teams are working primarily from home. If you have an essential appointment booked with us that cannot be carried out remotely and you are required to visit one of our offices in person, please check your temperature before you visit.

    We ask that you do not come in if you have a high temperature or are displaying any other symptoms of COVID-19, a member of your household has symptoms, or you have been asked to self-isolate under the Test and Trace scheme.

    Where an essential meeting is to proceed, on arrival for a meeting, reception staff will ask clients for their consent to us providing their details to NHS Test and Trace should someone who works for, or has visited Brachers, come into contact with COVID-19. For specific cases, such as family clients, written consent for this would have already been asked for before the client arrived. These details include: name, address, postcode, telephone number and details of any relevant contact between the client and a member of staff, or visitor to our premises. They are not obligated to provide this consent, but without it we are unable to assist the NHS Test and Trace scheme.

    Clients visiting our premises are also asked to wear a face covering on entering the building and for the duration of your visit, unless you are exempt. Staff who work in the communal areas of our buildings and who have contact with you when you visit our premises are also required to wear a face covering.

    For assistance or to discuss any issues you may have, please get in touch with your usual Brachers contact or call our head office on 01622 690691.

    Can we help?

    Take a look at our Coronavirus page for useful information, resources, guidance, details of our team and how we may be able to help you

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