• At Brachers, we’re doing everything we can to protect the health and wellbeing of our clients, communities and colleagues. Our priority remains to provide an exceptional service to you as we all adjust to the impact of COVID-19.

    Clients have always been at the heart of our business, and it follows that the health and safety of our clients and staff is our priority.

    We’re providing a safe environment for our staff to work flexibly and stay connected to each other, while ensuring any disruption for our clients is kept to a minimum.

    In line with government guidance, we have carried out a risk assessment to ensure our offices and work practices follow this. We are also constantly monitoring our health and safety processes to ensure our offices are COVID secure.

    We have published COVID-19 guidance for businesses and advice for families and individuals which you may find helpful. Alternatively, please speak to your usual Brachers contact or call our head office on 01622 690691 and we’ll be happy to help you.

    Face-to-face client meetings

    Our offices are open to clients for pre-booked appointments, where necessary. Our legal teams are working flexibly and can also offer meetings by telephone or digital conferencing, in most circumstances.

    If you are visiting one of our offices in person, please check your temperature before you visit. We ask that you do not come in if you have a high temperature or are displaying any other symptoms of COVID-19, if a member of your household has symptoms, or if you have been asked to self-isolate under the Test and Trace scheme.

    On arrival for a meeting, reception staff will ask clients if they would like to provide their details so we can notify them should someone who works for, or has visited Brachers, come into contact with COVID-19. These details include: name, address, postcode, telephone number and details of any relevant contact between the client and a member of staff, or visitor to our premises. You are not obligated to provide your details, but without them we are unable to assist the NHS Test and Trace scheme.

    Although wearing a face covering is no longer mandatory, we encourage staff and clients to use a face mask in open areas of the building, unless they are exempt. Our staff will check whether you are happy to interact with or without masks during your meeting to ensure everyone feels comfortable.

    Meeting rooms with or without screens will be available. Please speak to your contact at Brachers in advance of the meeting if you have a preference about the use of screens. Hand sanitiser and antibacterial wipes will continue to be provided for your use throughout our offices. We will also be able to offer refreshments for meetings.

    For assistance or to discuss any issues you may have, please get in touch with your usual Brachers contact or call our head office on 01622 690691.

    Can we help?

    Take a look at our Coronavirus page for useful information, resources, guidance, details of our team and how we may be able to help you

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